Best practices in business often consider how to improve services, increase productivity and cut costs. ITIL®, short for Information Technology Infrastructure Library, is a framework of business practices that outline management procedures to support businesses in achieving both quality and value for money in IT operations. An individual certified in ITIL helps bring together the needs of IT and business management.
Earning ITIL 4 Foundation certification is a first step as it introduces professionals to the fundamentals of IT Service Management ( ITSM ). It provides an understanding and awareness of the key concepts, terminology, elements and links the lifecycle stages and processes with service management best practices.
Being certified in ITIL has application in a wide range of employment opportunities, more so than many other fields. Having ITIL certification lets employers know you have what it takes to perform at a high level of expertise. ONLC provides authorized ITIL training that will help prepare candidates for ITIL certification. If you’re looking to enhance and progress your career to the next level, start with ONLC's IT Best Practices CareerPath Program today!
General Description: ITIL 4 Foundation is for anyone who needs to understand the key concepts of IT and digital service delivery, and who is interested in helping their organization embrace the service management culture. This instructor-led training will guide participants through an end-to-end operating model for the creation, delivery and improvement of technology-enabled products and services. To provide flexibility and as a reinforcement our self-study, On-Demand ITIL 4 Foundation course is also included. This program provides 21 hours of course content.
Prerequisite: None.
ITIL 4 Foundation
(3 days, Instructor-led)
— PLUS —
All course materials, Exam Study Guide & Exam Voucher
Instructor-led Training (ILT): Classes are live with a subject-matter professional leading and supporting the class. You'll work hands-on with the software and its features doing labs and exercises throughout the class. Training is fully interactive with an online instructor
. You can ask questions, participate in class discussions and get assistance directly from the instructor during class. Students select their class dates from ONLC's public class schedule and can attend class from any of ONLC's hundreds of centers coast-to-coast 
, or from your own location for convenience (see easy setup ).
On-Demand (self-study) Courses: On-Demand courses are self-study, self-paced you take using your own equipment from your own location. You'll have 24/7 access for six months to the eLearning course which includes videos, expert lectures, supporting visuals and demonstrations. Access the digital course from any device connected to the internet so you can repeat and review sections as often as needed to reinforce what you've learned in the live training.
CareerPath Certification Programs are substantially discounted so you'll pay less than retail for all of the components.
Attend instructor-led classes from any of ONLC's hundreds of centers coast-to-coast , or from your own location for convenience (see easy setup ).
You may repeat an instructor-led course one time for free within a year of your original class. Class Retake Details .
Along with quality training you'll receive a practice exam and exam voucher to pay for the authorized test.
Your safety net if you don't pass the authorized exam the first time. Review Exam Pass Guarantee .
Not sure if this program is right for you? Schedule a career strategy session with an ONLC Advisor at 1-800-288-8221 (weekdays) for assistance.
Earning this certification confirms you have a broad, non-vendor specific chest of knowledge of IT best practices. Having ITIL 4 Foundation certification on your resume opens doors to a wide variety of employment opportunities, and it proves to employers you have mastered the skills it takes to perform. It also shows you have the drive to go after something you want and achieve goals.
ITIL Foundation Certification enables people to understand the terminology and key practices used within ITIL. It provides an awareness of the ITIL Service Value System, including Guiding Principles, Governance, the Service Value Chain, Continual Improvement, and key ITIL Practices, across the Four Dimensions. At the conclusion of this training you'll know and understand the core aspects of the ITIL Framework and how to use it to improve the quality of services you deliver to your customers.
To be ITIL certified you must pass the authorized ITIL exam.
Authorized Certification Exam
ITIL® 4 Foundation
Exam Provider
ONLC includes an exam voucher with ITIL training—a $495 value! Students receive the exam voucher following training and should use it pay for their ITIL certification exam fee available online from PeopleCert . ITIL exams can be taken online proctored, or at an approved testing center. Students schedule their ITIL certification exam directly with PeopleCert.
The skills gained in this program will make it easier for you to handle almost all office activities and duties, and the certifications earned make you suitable for many jobs in the market including...
Account Relationship Manager |
Process Practitioner |
Service Manager |
Configuration Manager |
IT Architect |
Service Owner |
The average annual salary for those with ITIL Foundation Certification is $52,000 - $148,500.
|
ITIL certification provides benefits and opportunities above and beyond what is available to other IT professionals. This credential will alert potential and current employers that you have what it takes to perform at a high level of expertise.
This program must be ordered by phone. We accept all major credit cards. To purchase your IT Business Practices with ITIL Certification CareerPath Certification Program call...
1.800.288.8221
(weekdays)
Looking for a career in another focus? See all CareerPath Certification Programs.
All ITIL® online courses are offered by CareerAcademy.com AFFILIATE of AXELOS Limited.
ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
* ITIL exam value varies with course selection.
* CareerPath Certification Program Terms & Conditions
On-Demand courses & course codes:
Certification Testing:
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