Class Dates and Times | ||
06/13/2025 | Friday | 10:00-4:45 EDT |
9:00-3:45 CDT | ||
8:00-2:45 MDT | ||
7:00-1:45 PDT |
Last Reg Date | 6/10 |
Class Dates and Times | ||
06/30/2025 | Monday | 10:00-4:45 EDT |
9:00-3:45 CDT | ||
8:00-2:45 MDT | ||
7:00-1:45 PDT |
Class Dates and Times | ||
09/02/2025 | Tuesday | 10:00-4:45 EDT |
9:00-3:45 CDT | ||
8:00-2:45 MDT | ||
7:00-1:45 PDT |
Class Dates and Times | ||
10/03/2025 | Friday | 10:00-4:45 EDT |
9:00-3:45 CDT | ||
8:00-2:45 MDT | ||
7:00-1:45 PDT |
Follow the link to our self-service price quote form to generate an email with a price quote.
We can deliver this class for your group. Follow the link to request more information.
Receive an email when this class is available as "Ready to Run" or "Early Notice" status.
If you have high-speed internet and a computer you can likely take this class from your home or office.
Building strong relationships with your customers is the key to sales success. The Salesforce CRM™ customer relationship management system enables you to manage your customer relationships more effectively and efficiently—resulting in greater sales to new and existing customers. This course will give you the knowledge and skills you need to use Salesforce® in the real world—ultimately enabling you to meet and exceed your sales targets.
In this course, you will create and manage records in the trial version of Salesforce® Sales Cloud® Lightning Enterprise Edition.
You will:
Create a basic Salesforce Sales Cloud environment and navigate the interface.
Optimize lead qualification.
Manage accounts and contacts.
Manage the opportunity pipeline.
Use Salesforce email.
Work with reports and dashboards.
This course is designed for sales representatives who are managing their sales territories, with the goal of converting sales leads into sales opportunities and sales opportunities into closed sales. You may be selling products or services, or you may or may not be familiar with other CRM systems and may be new to Salesforce CRM.
To ensure your success in this course, you should have a basic understanding of sales processes and techniques. You should also have basic end-user skills with computers and the Internet, and some experience with using cloud-based applications.
View outline in Word
Attend hands-on, instructor-led Salesforce.com: Sales Cloud for Sales Representatives training classes at ONLC's nationwide locations. Not near one of our locations? Attend these same live classes from your home/office PC via our Remote Classroom Instruction (RCI) technology.
For additional training options, check out our list of Salesforce Courses and select the one that's right for you.