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PowerShell for Support Professionals Course

Class Dates
(click date for class times)
(click Enroll for locations)
5/5-5/7
Class Dates and Times
05/05/2025Monday 10:00-4:45 EDT
  9:00-3:45 CDT
  8:00-2:45 MDT
  7:00-1:45 PDT
05/06/2025Tuesday 10:00-4:45 EDT
  9:00-3:45 CDT
  8:00-2:45 MDT
  7:00-1:45 PDT
05/07/2025Wednesday10:00-4:45 EDT
  9:00-3:45 CDT
  8:00-2:45 MDT
  7:00-1:45 PDT
Last Reg Date4/30
 
6/2-6/4
Class Dates and Times
06/02/2025Monday 10:00-4:45 EDT
  9:00-3:45 CDT
  8:00-2:45 MDT
  7:00-1:45 PDT
06/03/2025Tuesday 10:00-4:45 EDT
  9:00-3:45 CDT
  8:00-2:45 MDT
  7:00-1:45 PDT
06/04/2025Wednesday10:00-4:45 EDT
  9:00-3:45 CDT
  8:00-2:45 MDT
  7:00-1:45 PDT
 
7/14-7/16
Class Dates and Times
07/14/2025Monday 10:00-4:45 EDT
  9:00-3:45 CDT
  8:00-2:45 MDT
  7:00-1:45 PDT
07/15/2025Tuesday 10:00-4:45 EDT
  9:00-3:45 CDT
  8:00-2:45 MDT
  7:00-1:45 PDT
07/16/2025Wednesday10:00-4:45 EDT
  9:00-3:45 CDT
  8:00-2:45 MDT
  7:00-1:45 PDT
 
Fee:  $1795

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  1. Home
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  4. PowerShell for Support Professionals

PowerShell for Support Professionals Course

 

Overview

This course provides students with the fundamental knowledge and skills to use Windows PowerShell for administering and automating administration of Windows servers. This course provides students the skills to identify and build the command they require to perform a specific task. In addition, students learn how to build scripts to accomplish advanced tasks such as automating repetitive tasks and generating reports. This course provides prerequisite skills supporting a broad range of Microsoft products, including Windows Server, Windows Client, Microsoft Exchange Server, Microsoft SharePoint Server, Microsoft SQL Server, System Center, and more. In keeping with that goal, this course will not focus on any one of those products, although Windows Server, which is the common platform for all of those products, will serve as the example for the techniques this course teaches.

Audience profile

This course is intended for IT Professionals who are already experienced in general Windows Server and Windows Client administration, and who want to learn more about using Windows PowerShell for administration. No prior experience with any version of Windows PowerShell, or any scripting language, is assumed. This course is also suitable for IT Professionals already experienced in server administration, including Exchange Server, SharePoint Server, SQL Server, System Center, and others.

Prerequisites

Experience with Windows networking technologies and implementation.
Experience with Windows Server administration, maintenance, and troubleshooting.
Experience with Windows Client administration, maintenance, and troubleshooting
Students who attend this training can meet the prerequisites by obtaining equivalent knowledge and skills through practical experience as a Windows system administrator. No prerequisite courses are required.

At course completion

After completing this course, students will be able to:
Describe the functionality of Windows PowerShell and use it to run and find basic commands.
Identify and run cmdlets for server administration.
Work with Windows PowerShell pipeline.
Query system information by using WMI and CIM.
Work with variables, arrays, and hash tables.
Write basic scripts in Windows PowerShell.
Write advanced scripts in Windows PowerShell.

Course Outline

Module 1: Getting started with Windows PowerShell

  • This module will introduce you to Windows PowerShell and provide an overview of the product's functionality. The module explains how to open and configure Windows PowerShell. It also explains how to run commands and use the built-in Help system in Windows PowerShell.
  • Lessons
  • Windows PowerShell overview
  • Understand Windows PowerShell command syntax
  • Find commands and get help in Windows PowerShell
  • Lab : Configuring Windows PowerShell, and finding and running commands
  • Configuring the Windows PowerShell console application
  • Configuring the Windows PowerShell ISE application
  • Finding and running Windows PowerShell commands
  • Using About files

Module 2: Windows PowerShell for local systems administration

  • This module introduces you to the different types of cmdlets commonly used for system administration. While you can search for cmdlets each time you need to accomplish a task, it is more efficient to have at least a basic understanding of these cmdlets. This module also explains how to manage Windows 10 by using PowerShell..
  • Lessons
  • Active Directory Domain Services administration cmdlets
  • Network configuration cmdlets
  • Server administration cmdlets
  • Windows PowerShell in Windows 10
  • Lab : Performing local system administration with PowerShell
  • Creating and managing Active Directory objects
  • Configuring network settings on Windows Server
  • Creating a website

Module 3: Working with the Windows PowerShell pipeline

  • This module introduces the pipeline feature of Windows PowerShell. The pipeline feature is included in several command-line shells such as the command prompt in the Windows operating system. However, the pipeline feature in Windows PowerShell provides more complex, flexible, and capable functionalities compared to other shells. This module provides you with the skills and knowledge that will help you use Windows PowerShell more effectively and efficiently.
  • Lessons
  • Understand the pipeline
  • Select, sort, and measure objects
  • Filter objects out of the pipeline
  • Enumerate objects in the pipeline
  • Send and pass pipeline data as output
  • Lab : Using PowerShell pipeline
  • Selecting, sorting, and displaying data
  • Filtering objects
  • Enumerating objects
  • Converting objects

Module 4: Using PSProviders and PSDrives

  • This module introduces the PSProviders and PSDrives adapters. A PSProvider is basically a Windows PowerShell adapter makes some form of storage resemble a hard drive. A PSDrive is an actual connection to a form of storage. You can use these two technologies to work with various forms of storage by using the same commands and techniques that you use to manage the file system.
  • Lessons
  • Using PSProviders
  • Using PSDrives
  • Lab : Using PSProviders and PSDrives with PowerShell
  • Creating files and folders on a remote computer
  • Creating a registry key for your future scripts
  • Create a new Active Directory group

Module 5: Querying management information by using CIM and WMI

  • This module introduces you to two parallel technologies: Windows Management Instrumentation (WMI) and Common Information Model (CIM). Both these technologies provide local and remote access to a repository of management information including access to robust information available from the operating system, computer hardware, and installed software.
  • Lessons
  • Understand CIM and WMI
  • Query data by using CIM and WMI
  • Make changes by using CIM and WMI
  • Lab : Querying information by using WMI and CIM
  • Querying information by using WMI
  • Querying information by using CIM
  • Invoking methods

Module 6: Working with variables, arrays, and hash tables

  • Variables are an essential component of scripts. You can use variables to accomplish complex tasks that you can't complete by using a single command. This module explains how to work with variables, arrays, and hash tables as steps in learning how to create Windows PowerShell scripts.
  • Lessons
  • Use variables
  • Manipulate variables
  • Manipulate arrays and hash tables
  • Lab : Using variables, arrays, and hash tables in PowerShell
  • Working with variable types
  • Using arrays
  • Using hash tables

Module 7: Windows PowerShell scripting

  • This module explains how to package a Windows PowerShell command in a script. Scripts allow you to perform repetitive tasks and more complex tasks than cannot be accomplished in a single command.
  • Lessons
  • Introduction to scripting with Windows PowerShell
  • Script constructs
  • Import data from files
  • Accept user input
  • Troubleshooting and error handling
  • Functions and modules
  • Lab : Using scripts with PowerShell
  • Signing a script
  • Processing an array with a ForEach loop
  • Processing items by using If statements
  • Creating users based on a CSV file
  • Querying disk information from remote computers
  • Updating the script to use alternate credentials

 

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APSPZ0

Attend hands-on, instructor-led PowerShell for Support Professionals training classes at ONLC's nationwide locations. Not near one of our locations? Attend these same live classes from your home/office PC via our Remote Classroom Instruction (RCI) technology.

For additional training options, check out our list of PowerShell Courses and select the one that's right for you.

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