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PL-7008: Create Copilots with Copilot Studio Course

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Fee:  $495

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PL-7008: Create Copilots with Copilot Studio Course

 

Overview

This comprehensive course delves into the world of custom copilots using Microsoft Copilot Studio. Participants will gain hands-on experience in creating, managing, and enhancing intelligent conversational agents. The course covers a wide range of topics, from basic copilot creation to advanced features like entity management, variable usage, and integration with other Microsoft technologies.

Throughout the course, learners will develop practical skills in building effective copilots, designing conversational flows, and leveraging AI capabilities to improve user interactions. By the end of this training, participants will be equipped with the knowledge and tools to create sophisticated, custom copilots that can significantly enhance customer service and streamline internal processes.

Who Should Attend

This course is ideal for app makers, developers, and IT professionals who want to create intelligent conversational interfaces using Microsoft Copilot Studio. It's suitable for those new to copilot development as well as experienced professionals looking to enhance their skills with the latest AI-powered tools.

Prerequisites

Participants should have a basic understanding of data modeling concepts in Microsoft Dataverse and familiarity with Copilot Studio. Some experience with Microsoft Power Platform is beneficial but not required.

COURSE OUTLINE

Build an Initial Copilot with Microsoft Copilot Studio

  • Copilot creation process
  • Using the conversational builder
  • Implementing Generative Answers
  • Deploying copilots

Manage Topics in Microsoft Copilot Studio

  • Working with bot topics
  • Branching topics
  • Creating topics for existing support content
  • Managing system fallback topics
  • Topic management best practices

Work with Entities and Variables in Microsoft Copilot Studio

  • Understanding entities and their types
  • Creating and using custom entities
  • Implementing entities in conversations
  • Working with variables
  • Reusing variables across topics

Enhance Microsoft Copilot Studio Copilots

  • Leveraging Power Automate for additional actions
  • Implementing copilot actions
  • Transferring conversations to Omnichannel for Customer Service
  • Creating topics from existing support content
  • Understanding trigger types
  • Analyzing copilot performance

Create a Copilot with Microsoft Copilot Studio and Dataverse for Teams

  • Creating your first copilot
  • Modifying topics
  • Adding inputs, variables, and conditions
  • Calling actions to pull Dataverse for Teams data
  • Publishing and sharing your copilot

Create Copilots with Microsoft Copilot Studio

  • Preparing the environment
  • Creating custom tables
  • Building a bot with new AI capabilities
  • Creating and managing topics
  • Setting up Generative AI

 

View outline in Word

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Attend hands-on, instructor-led PL-7008: Create Copilots with Copilot Studio training classes at ONLC's nationwide locations. Not near one of our locations? Attend these same live classes from your home/office PC via our Remote Classroom Instruction (RCI) technology.

For additional training options, check out our list of Power Platform Courses and select the one that's right for you.

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