| Class Dates and Times | ||
| 05/05/2025 | Monday | 9:00-5:00 EDT |
| 8:00-4:00 CDT | ||
| 7:00-3:00 MDT | ||
| 6:00-2:00 PDT | ||
| 05/06/2025 | Tuesday | 9:00-5:00 EDT |
| 8:00-4:00 CDT | ||
| 7:00-3:00 MDT | ||
| 6:00-2:00 PDT | ||
| 05/07/2025 | Wednesday | 9:00-5:00 EDT |
| 8:00-4:00 CDT | ||
| 7:00-3:00 MDT | ||
| 6:00-2:00 PDT | ||
| 05/08/2025 | Thursday | 9:00-5:00 EDT |
| 8:00-4:00 CDT | ||
| 7:00-3:00 MDT | ||
| 6:00-2:00 PDT | ||
Early Notice Class
Early Notice classes have enrollments that suggest that the class will run as scheduled.
Register Soon!
Registrations on or after Tuesday 4/29 incur a late registration charge to cover book shipping and provisioning costs.
| Before 4/29 | $2,395 |
| On/After 4/29 | $2,635 |
| Last Reg Date | 4/30 |
Follow the link to our self-service price quote form to generate an email with a price quote.
We can deliver this class for your group. Follow the link to request more information.
Receive an email when this class is available as "Ready to Run" or "Early Notice" status.
If you have high-speed internet and a computer you can likely take this class from your home or office.
This training course is designed to give participants the knowledge and skills to become a Collaboration Communications Systems Engineer. Participants should understand the fundamentals of networking, telecommunications, audio/visual and meeting room technologies, identity and access management, and Microsoft Teams.
During this course attendees will gain hands-on experience configuring and deploying Microsoft Teams Phone, meetings and certified devices including Microsoft Teams Rooms and Surface Hub. The course will also cover how to manage and monitor Teams Phone, meetings, and certified devices using the Microsoft Teams admin center, PowerShell, the Microsoft Teams Rooms Pro Portal, and the Call Quality Dashboard.
In addition, the course will cover configuring and deploying Microsoft Teams Phone with PSTN connectivity through Microsoft Calling Plans, Operator Connect, Teams Phone Mobile, and Direct Routing.
Individuals looking to become Collaboration Communications Systems Engineers.
Collaboration Communications Systems Engineers are responsible for planning, deploying, configuring, maintaining, and troubleshooting Microsoft Teams Phone, meetings, and personal and shared space devices, including Microsoft Teams Rooms and Surface Hub. They have a fundamental understanding of networking, telecommunications, audio/visual and meeting room technologies, identity and access management. They are proficient in managing and monitoring Teams Phone, meetings, and certified devices using the Microsoft Teams admin center, PowerShell, the Microsoft Teams Rooms Pro Portal, and the Call Quality Dashboard. They deploy and configure Microsoft Teams Phone with PSTN connectivity through Microsoft Calling Plans, Operator Connect, Teams Phone Mobile, and Direct Routing.
Collaboration Communications Systems Engineers work with Teams Administrators, Microsoft Identity and Access Administrators, and Microsoft 365 Administrators. In addition, they may work with owners of other workloads, including facilities managers, network engineers, security engineers, device manufacturers, telephony providers, and Microsoft Certified solutions providers.
Microsoft 365 and Microsoft Teams
Networking, telecommunications, and audio/visual basics
Identity and access management basics
Exam MS-721. Passing the exam earns Microsoft Collaboration Communications Systems Engineer Associate certification.
View outline in Word
Attend hands-on, instructor-led MS-721: Collaboration Communications Systems Engineer training classes at ONLC's nationwide locations. Not near one of our locations? Attend these same live classes from your home/office PC via our Remote Classroom Instruction (RCI) technology.
For additional training options, check out our list of Courses and select the one that's right for you.
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