CLASS FORMAT
ONLC classes are live, instructor-led, hands-on* training in a remote format. RCI is used to connect students at multiple locations along with the instructor into a class. Learn about RCI.
(*Business process classes not related to a specific software application are commonly more lecture or discussion oriented.)
CLASS DURATION
Classes are typically 1 to 5 days in duration (varies by title), held weekdays excluding major holidays.
CLASS SIZE
Maximum class size is 12 students in most cases. We limit enrollments to ensure for individual attention from the instructor. All registrations are subject to availability.
Please also note, a handful of states restrict private individuals who are paying for training themselves rather than being employer-sponsored from attending our classes. If you are in this category of student, please review the list of prohibiting states to determine if we can accept your registration.
CLASS LOCATION AT AN ONLC SITE: ONLC has over 300 training class locations. We schedule every class for every ONLC location initially. As we near a date some locations may no longer be available as they have been assigned to run other classes. Registering early will likely allow you to attend from the location you prefer.
AT YOUR SITE: You may choose to attend our classes from your home/office computer when registering. See RCI from Home or Office to review what's needed for this option. Specify Home/Office va RCI as your training location at the time of registration.
COURSE OUTLINE
Outlines are available on our web site. Along with the course content those pages include upcoming class dates, fee, times (access by clicking on the desired date), and possibly one or more of these indicators...
= Class is "Ready to Run" on the date(s) indicated.
It
is possible that the class may not run on the indicated date if registered students
elect to reschedule or cancel from that class. But, most likely, the class will
run as scheduled.
= Class is approaching Ready to Run status.
These classes have
an excellent chance of reaching "Ready to Run" status.
= Late Registration Fee May Apply.
If you register within 5 days of a class, you will incur a late registration fee. This fee covers our increased costs to express ship books, late computer provisioning, etc. The fee varies by course.
= Final Chance to Register - does not guarantee availability.
The date listed to the right of that line is the absolute last day ONLC will entertain a registration for this class date, and then only if a seat is available AND space at the requested location.
If
you are unsure of your skill level or which course best suits your needs,
please contact our Education Advisors at 1-800-288-8221 (Monday-Friday).
IMPORTANT: You
must register IN ADVANCE by phone or web to attend class.
Submitting a Purchase Order (PO) alone does not ensure a registration. In addition, we cannot accept walk-ins, and only mailed or faxed
registrations will be accepted if prior phone communication of enrollment has
been approved.
REGISTER
VIA PHONE:
Accepted payment forms include major credit cards, vendor vouchers and pre-approved POs and company checks.
1-800-288-8221 Ask for Education Advisors
REGISTER
VIA THE WEB:
Web registrations only accept credit card or vendor voucher/training pass (e.g. Microsoft)
payments. (Use Register via Phone above if a different payment method is needed).
On our web site, navigate to the desired
course outline
(accessible from course schedule and product topic pages).
Dates are displayed to the right of the outline in the light blue area. Use the drop down box under the desired class date to select your training site.
With the desired location
highlighted, click ENROLL.
A new screen
will appear requesting your contact and payment information.
Type in the requested information then click SUBMIT to be registered.
CONFIRMATION
Within 24 hours of registering, a confirmation email is sent to the email address that was provided at the time of registration.
If you do not receive the confirmation notice within
24 hours of registering, contact us at 1-800-288-8221 to verify that we have received
your registration.
Confirmation emails are also sent if you cancel or reschedule a registration.
A directions link is included
in the confirmation email. Please be sure to review that link as GPS and mapping programs may not accurately display our location.
Payment
guarantee is due at the time of registration via credit card unless other arrangements are approved in advance.
CREDIT CARD Credit cards are not charged until 14 days or less before the class start. Once the card has been charged, a receipt will be sent to the email address
that was provided at the time of registration. We accept most major credit cards.
VENDOR VOUCHER/TRAINING PASS
As an authorized training center for several software companies, ONLC is able to accept their vouchers/training passes as payment for their authorized classes. This includes Microsoft Software Assurance Training Voucher (SATV), Citrix Training Pass (CTP), and Cisco Learning Credits.
PURCHASE ORDER (must be pre-approved by ONLC)
Company Purchase Orders (PO) pre-approved by ONLC need to be faxed to ONLC's corporate HQ and must include:
student's name | course title | class location | class date(s) | accounting contact
Fax completed POs to: (302) 225-4477
COMPANY CHECK(must be pre-approved by ONLC)
Company checks pre-approved by ONLC should be made payable to
Online Consulting, Inc. and must be mailed well in advance of the class to our
corporate headquarters:
ONLC Training Centers
505
Carr Road, Suite 100
Rockwood Office Park
Wilmington, DE 19809-2800
All check payments must be mailed to the Corporate Headquarters in Wilmington, Delaware only. Payments are not to be given to any other location (in person or mailed).
ONLC's
W-9
Some businesses require a W-9 on file to establish
ONLC as an approved vendor. For a viewable/printable copy (.pdf), click ONLC's
W-9 Form.
Copy of an Invoice/Receipt
Invoices and receipts are automatically sent to the e-address provided at the time of registration.
If you need a copy of an invoice or receipt you can obtain it here: get invoice/receipt.
You will need to enter the student's name (as provided at the time of registration) PLUS the zip code. After clicking OK you should see either:
Invoice if payment has not yet been received/charged.
Receipt once payment has been processed by ONLC.
(Though we may have your credit card information, ONLC does not charge credit cards until roughly two weeks before class.)
Invoices/receipts are available for up to one month from the date of the class.
Savings Options ONLC
offers several savings programs whereby individuals and businesses can save on
training. See savings programs.
TWO
TO THREE WEEKS BEFORE CLASS
Classes that do not meet ONLC's minimum requirements are reviewed. In the unlikely event ONLC needs to cancel a class, we will notify registrants
as quickly as possible. In those cases, the student may reschedule to a future class date without any penalty, or cancel their registration without charge and have any related money on account refunded.
We realize there may be times when you need to reschedule your registration. Because we are shipping course materials in addition to scheduling rooms, assigning instructors and provisioning computer resources, it is important that you alert us as early as possible to avoid any penalties or restrictions.
CANCELLATIONS / RESCHEDULES (by student)
15 or More Calendar Days before the Class
Student cancellation or reschedule requests received 15 calendar days or more before the class starts will be processed promptly.
• Cancellation requests made in this timeframe are eligible for refund of any money on account for this registration.
• Reschedule requests made in this timeframe will be accommodated if availability exists and will be processed at no additional charge.
14 or Less Calendar Days before the Class
Student cancellation or reschedule requests made 14 calendar days or less before the class starts will be charged 100% the course fee.
Additionally...
• If student is requesting a location change only—maintaining original class date and title—and ONLC has availability, you may change your location but may be subject to an additional charge for provision re-routing. You must CALL our Education Advisor at 1-800-288-8221 (Monday-Friday) to determine availability and possible added charge.
• Student can use our Make-Up policy to use the money on account for a later class date, but is not entitled to a refund on the original or subsequent class.
Exception: Individuals in programs directed by the State government will be subject to the cancellation policies that are dictated by that state. See the respective state enrollment application, available from your Education Advisor, for details.
SATV Cancellation Policy (Microsoft Software Assurance Voucher)
Per Microsoft SATV program rules, students canceling or rescheduling within 14 calendar days of the class will have their SATV voucher released and will be invoiced for the full retail cost of the class.
SUBSTITUTIONS
If you are unable to attend a class for which you have registered, you may send a substitute to attend the originally scheduled class title, date and location at no additional charge. If you cannot find a substitute, you will be subject to the class cancellation policy.
Note: If the substitute requests to attend from a location other than the originally scheduled site an additional charge for provision re-routing may result if within 14 days or less of the class start. Call our Education Advisor at 1-800-288-8221 (Monday-Friday) for availability and possible fee determination.
MAKE-UP SCHEDULING POLICY
Students are permitted one (1) no additional charge Make-Up opportunity to take a class that was paid for, but not previously attended. Make-up classes are only available via RCI from your home/office computer. (Review details for RCI from your home or office.)
• Make-Up class registrations will be accepted at earliest 14 days before the class is scheduled to start. These requests are subject to availability, and are not entitled to refund.
• You must CALL 1-800-288-8221(Monday-Friday) and speak with one of our Education Advisor to schedule your Make-up class.
• Students may not reschedule a Make-up class registration. Any no shows or cancellations at this point forfeit their one Make-up opportunity.
CANCELLATIONS (made by ONLC within 14 days of the class start)
In the unlikely event ONLC needs to cancel a class due to inclement weather or other events beyond
our control, we will notify registrants
as quickly as possible. Please be sure to provide a mobile or home phone number when registering for this very reason. In these cases, the student may choose to reschedule to a future class date at no additional charge or receive a full refund for money on account relating to this registration.
OTHER
COSTS
Travel arrangements and costs are the sole responsibility
of the attendee. When booking travel we suggest that you obtain refundable reservations.
ONLC will not be responsible for any cancellation costs you incur, such as airline
tickets, hotel reservations, etc.
If you need a SECOND LOOK at a class you have already attended, please contact our Education Advisors about our audit program. Our audit program allows for...
One (1) opportunity for the student to retake any current, publicly offered course
that the student previously attended at ONLC Training Centers for no additional charge.
Audit classes are available as Remote Classroom Instruction (RCI) which you will need to attend from your home or office. Review details for RCI from your home or office.
ONLC reserves the right to limit audit registrations based on class capacity. Audits are available for public classes where the course materials are the same as what was previously attended. Audit students will need to use the course materials that were previously provided. No new materials will be provided.
If you cancel your audit registration 14 calendar days or less before the class starts you will forfeit your free audit opportunity. No substitutions allowed.
Courses with new product revisions or revised course materials are not eligible for audit. ONLC reserves the right to retire courses due to lack of demand. Such titles are no longer available for audit.
ONLC has more than 300 training locations across the USA. Click a city name on the ONLC locations page and it will take you to the directions page specifically about that location—building photo, driving directions, parking, and mass transit options where applicable.
Please note that any fees associated with parking and mass transit are at your own expense. GPS and mapping programs may not accurately display our location, so please be sure to review our directions before heading out for class.
Class
delays and cancellations due to weather or other unforeseen factors will be posted
on our web site. We strongly recommend that students check our web site
before heading out the morning of class to check for any such notices.
ONLC
GUARANTEE
There is no better way for us to show you the quality of our training than to try it yourself. That's why we guarantee your satisfaction with our classes.
If you are not satisfied with our training for any reason,
we'll refund 100% of the purchase price. Alert us before the lunch break on the first day of class, return any training materials and we will promptly issue a refund.
If you have questions about ONLC's class policies, courses and the like please call...
1.800.288.8221
ONLC TRAINING
CENTERS
800-288-8221 (USA) / 302-225-4470 (Other)
www.onlc.com
ONLC Training Centers has grown to be the largest IT training company in the US with over 300 classroom training locations. Click the links below to learn why so many people are selecting us as their training provider.
•U.S. Locations
Over 300 sites across North America...
Alabama
Birmingham, AL
Huntsville, AL
Mobile, AL
Montgomery, AL
Arizona
Phoenix, AZ
Scottsdale, AZ
Tucson, AZ
Arkansas
Bentonville, AR
Little Rock, AR
California
Bakersfield, CA
El Segundo, CA
Fresno, CA
Glendale / Burbank, CA
Irvine, CA
Los Angeles, CA
Manhattan Beach, CA
Orange, CA
Petaluma, CA
Pleasanton, CA
Redwood City, CA
Riverside, CA
Sacramento, CA
San Diego, CA
San Francisco, CA
San Jose, CA
Walnut Creek, CA
Woodland Hills, CA
Colorado
Boulder, CO
Centennial, CO
Colorado Springs, CO
Denver, CO
Grand Junction, CO
Loveland, CO
Massachusetts
Andover, MA
Boston, MA
Braintree, MA
Danvers, MA
Mansfield, MA
Norwell, MA
Springfield, MA
Taunton, MA
Waltham, MA
Westborough, MA
Woburn, MA
Worcester, MA
Michigan
Ann Arbor, MI
Detroit, MI
Grand Rapids, MI
Kalamazoo / Portage, MI
Lansing, MI
Novi, MI
Traverse City, MI
Troy, MI
New Jersey
Bridgewater, NJ
Iselin, NJ
Jersey City, NJ
Morristown, NJ
Mt. Laurel, NJ
Paramus, NJ
Princeton, NJ
Red Bank, NJ
New Mexico
Albuquerque, NM
New York
Albany, NY
Bohemia, NY
Buffalo, NY
Harrison / Rye, NY
Henrietta, NY
Manhattan, NY
Mt. Kisco, NY
New York City, NY
Poughkeepsie, NY
Rochester, NY
Syracuse, NY
Uniondale, NY
Oregon
Beaverton, OR
Bend, OR
Eugene, OR
Medford, OR
Portland, OR
Roseburg, OR
Salem, OR
Tualatin, OR
Pennsylvania
Allentown, PA
Erie, PA
Exton, PA
Harrisburg, PA
Lancaster, PA
Malvern, PA
Mechanicsburg, PA
Monroeville, PA
Morgantown, PA
Philadelphia, PA
Pittsburgh, PA
State College, PA
Wayne, PA
Wexford, PA
Wilkes-Barre, PA
York, PA
Rhode Island
Warwick / Providence, RI
South Carolina
Columbia, SC
Greenville, SC
Mt. Pleasant / Charleston, SC
South Dakota
Sioux Falls, SD
Tennessee
Chattanooga, TN
Franklin, TN
Johnson City, TN
Knoxville, TN
Memphis, TN
Nashville, TN
Texas
Amarillo, TX
Austin, TX
Bryan / College Station, TX
Corpus Christi, TX
Dallas, TX
El Paso, TX
Fort Worth, TX
Grapevine, TX
Houston, TX
Irving / Las Colinas, TX
Katy, TX
Keller, TX
League City, TX
Midland, TX
Plano / Frisco, TX
Round Rock, TX
San Antonio, TX
Spring / The Woodlands, TX
Sugar Land, TX
Trophy Club, TX
Waco, TX
Wichita Falls, TX
Utah
Provo, UT
Salt Lake City, UT
Vermont
Burlington/Shelburne, VT
Virginia
Alexandria, VA
Arlington, VA
Charlottesville, VA
Fairfax, VA
Fredericksburg, VA
Glen Allen, VA
Lynchburg, VA
Manassas, VA
McLean, VA
Newport News, VA
Norfolk, VA
Reston, VA
Richmond, VA
Roanoke, VA
Virginia Beach, VA
Washington
Bellevue, WA
Bellingham, WA
Bothell / Redmond, WA
Kennewick / Pasco, WA
Mukilteo / Everett, WA
Olympia / Lacey, WA
Puyallup, WA
Seattle, WA
Tacoma / Federal Way, WA
Spokane, WA
West Virginia
Martinsburg, WV
Wisconsin
Brookfield, WI
Glendale, WI
Green Bay, WI
Madison, WI
Milwaukee, WI
Wyoming
Casper, WY
Cheyenne, WY
•U.S. Locations by City
Attend hands on, instructor-led computer classes at our more than 300 classroom locations in these cities...
Akron, OH
Albany, NY
Albuquerque, NM
Alexandria, VA
Allentown, PA
Alpharetta, GA
Amarillo, TX
Andover, MA
Ann Arbor, MI
Annapolis, MD
Arlington, VA
Atlanta, GA
Austin, TX
Bakersfield, CA
Baltimore, MD
Baton Rouge, LA
Beachwood, OH
Beaverton, OR
Bend, OR
Bedford, NH
Bellevue, WA
Bellingham, WA
Bentonville, AR
Bethesda, MD
Bettendorf, IA
Birmingham, AL
Bloomington, MN
Boca Raton, FL
Bohemia, NY
Boise, ID
Boston, MA
Boulder, CO
Bradenton / Sarasota, FL
Braintree, MA
Bridgewater, NJ
Brookfield, WI
Bryan / College Station, TX
Buckhead, GA
Buffalo, NY
Canton, OH
Carson City, NV
Casper, WY
Cedar Rapids, IA
Champlin, MN
Charlotte, NC
Chattanooga, TN
Centennial, CO
Cheyenne, WY
Chicago, IL
Cincinnati, OH
Cleveland, OH
Columbia, MD
Columbia, MO
Columbia, SC
Columbus, GA
Columbus, OH
Corpus Christi, TX
Dallas, TX
Danbury, CT
Danvers, MA
Dayton, OH
Des Moines, IA
District of Columbia
Dublin, OH
Duluth, GA
East Granby, CT
Edina, MN
El Paso, TX
El Segundo, CA
Elk Grove, CA
Erie, PA
Erlanger, KY
Eugene, OR
Evansville, IN
Exton, PA
Fairfax, VA
Fayetteville, NC
Fort Worth, TX
Fort Lauderdale, FL
Fort Myers, FL
Fort Wayne, IN
Franklin, TN
Frederick, MD
Fredericksburg, VA
Fresno, CA
Frisco, TX
Glendale, CA
Glendale, WI
Grand Junction, CO
Grand Forks, ND
Grand Rapids, MI
Grapevine, TX
Great Falls, MT
Green Bay, WI
Greenbelt, MD
Greensboro, NC
Greenville, SC
Gurnee, IL
Harrisburg, PA
Harrison, NY
Hartford, CT
Henderson, NV
Henrietta, NY
Hickory, NC
Houston, TX
Huntsville, AL
Independence, OH
Indianapolis, IN
Irvine, CA
Irving / Las Colinas, TX
Iselin, NJ
Jackson, MS
Jacksonville, FL
Jersey City, NJ
Johnson City, TN
Joliet, IL
Kalamazoo / Portage, MI
Kansas City, MO
Katy, TX
Keller, TX
Kennesaw, GA
Kennewick, WA
Kissimmee, FL
Knoxville, TN
Lafayette, LA
Lancaster, PA
Land O' Lakes, FL
Las Vegas, NV
League City, TX
Lee's Summit, MO
Lenexa, KS
Lexington, KY
Lincoln, NE
Little Rock, AR
Londonderry, NH
Los Angeles, CA
Louisville, KY
Loveland, CO
Lynchburg, VA
Macon, GA
Madison, WI
Manchester, NH
Mandeville, LA
Manhattan, NY
Manhattan Beach, CA
Mansfield, MA
Martinez, GA
Martinsburg, WV
McLean, VA
Medford, OR
Memphis, TN
Miami, FL
Midland, TX
Milford, CT
Milwaukee, WI
Minneapolis, MN
Miramar Beach, FL
Mobile, AL
Montgomery, AL
Monroeville, PA
Morristown, NJ
Morrisville, NC
Mount Laurel, NJ
Mount Pleasant, SC
Mukilteo, WA
Naperville, IL
Naples, FL
Nashua, NH
Nashville, TN
New Orleans, LA
New York City, NY
Newington, CT
Newport News, VA
Norfolk, VA
Norwell, MA
Novi, MI
Oakbrook Terrace, IL
Oklahoma City, OK
Olympia / Lacey, WA
Omaha, NE
Orange, CA
Orange Park, FL
Orlando, FL
Overland Park, KS
Owings Mills, MD
Palm Beach, FL
Paramus, NJ
Petaluma, CA
Peoria, IL
Philadelphia, PA
Phoenix, AZ
Pittsburgh, PA
Plano, TX
Plantation, FL
Pleasanton, CA
Portland, ME
Portland, OR
Poughkeepsie, NY
Princeton, NJ
Provo, UT
Puyallup, WA
Quad Cities, IA IL
Raleigh, NC
Red Bank, NJ
Redmond, WA
Redwood City, CA
Reno, NV
Reston, VA
Richmond, VA
Riverside, CA
Roanoke, VA
Rochester, NH
Rochester, MN
Rochester, NY
Rockford, IL
Rockville, MD
Rolling Hills, CA
Roseburg, OR
Round Rock, TX
Rye, NY
Sacramento, CA
Salem, OR
Salt Lake City, UT
San Antonio, TX
San Diego, CA
San Francisco, CA
San Jose, CA
Sarasota / Bradenton, FL
Savannah, GA
Schaumburg, IL
Scottsdale, AZ
Seattle, WA
Shelburne, VT
Shelton, CT
Sioux Falls, SD
South Bend, IN
South Burlington, VT
St. Louis, MO
St. Paul, MN
St. Petersburg, FL
Spokane, WA
Spring / The Woodlands, TX
Springfield, MA
Springfield, MO
Stamford, CT
State College, PA
Sugar Land, TX
Syracuse, NY
Tacoma / Federal Way, WA
Tallahassee, FL
Tampa, FL
Taunton, MA
Toledo, OH
Traverse City, MI
Troy, MI
Tualatin, OR
Tucson, AZ
Tulsa, OK
Uniondale, NY
Virginia Beach, VA
Wallingford, CT
Walnut Creek, CA
Waltham, MA
Warrenville, IL
Warwick / Providence, RI
Washington, DC
Waterbury / Cheshire, CT
Wayne, PA
West Chester, OH
Westborough, MA
Wexford, PA
Wichita, KS
Wichita Falls, TX
Wilkes-Barre, PA
Williston, ND
Wilmington, DE
Wilmington, NC
Woburn, MA
Woodland Hill, CA
Worcester, MA
Youngstown, OH
•Canada Locations
You can attend any ONLC class right from your PC via RCI™ including these areas in Canada...
Alberta
Calgary, AB
Edmonton, AB
Grande Prairie, AB
Lethbridge, AB
Lloydminster, AB
Medicine Hat, AB
Red Deer, AB
Wood Buffalo, AB
British Columbia
Abbotsford, BC
Burnaby, BC
Campbell River, BC
Chilliwack, BC
Clayoquot, BC
Coldstream, BC
Comox, BC
Courtenay, BC
Cranbrook, BC
Duncan, BC
East Kootenay, BC
Fort St. John, BC
Kamloops, BC
Kelowna, BC
Maple Ridge, BC
Nanaimo, BC
New Westminster
North Cowichan, BC
Okanagan, BC
Parksville, BC
Peace River, BC
Penticton, BC
Port Alberni, BC
Port Coquitlam
Prince George, BC
Qualicum Beach, BC
Richmond, BC
Saanich, BC
Strathcona, BC
Surrey, BC
Vancouver, BC
Vernon, BC
Victoria, BC
Manitoba
Brandon, MB
Winnipeg, MB
New Brunswick
Bathurst, NB
Beresford, NB
Dieppe, NB
Fredericton, NB
Miramichi, NB
Moncton, NB
North Esk, NB
Quispamsis, NB
Riverview, NB
Saint John, NB
Newfoundland & Labrador
Conception Bay, NL
Corner Brook, NL
Mount Pearl, NL
St. John's, NL
Ontario
Augusta, ON
Barrie, ON
Belleville, ON
Brampton, ON
Brant, ON
Brantford, ON
Brockville, ON
Burlington, ON
Cambridge, ON
Centre, ON
Chatham, ON
Clarington, ON
Cornwall, ON
Elizabethtown, ON
Ennismore, ON
Frontenac, ON
Georgian Bluffs, ON
Guelph, ON
Hamilton, ON
Innisfil, ON
Kawartha Lakes, ON
Kent, ON
Kingston, ON
Kingsville, ON
Kitchener, ON
Kitley, ON
Lakefield, ON
Lakeshore, ON
LaSalle, ON
Leamington, ON
London, ON
Laurentian Valley, ON
Midland, ON
Mississauga, ON
Niagara, ON
Niagara Falls, ON
Norfolk, ON
North Bay, ON
Orillia, ON
Oshawa, ON
Ottawa, ON
Owen Sound, ON
Pembroke, ON
Penetanguishene, ON
Peterborough, ON
Quinte, ON
Ramara, ON
Sarnia, ON
St. Catharines, ON
St. Clair, ON
Sault Ste. Marie, ON
Smith, ON
South Stormont, ON
Stratford, ON
Sudbury, ON
Tay, ON
Tecumseh, ON
Thunder Bay, ON
Timmins, ON
Toronto, ON
Vaughan, ON
Waterloo, ON
Welland, ON
Wellington, ON
Whitby, ON
Windsor, ON
Woodstock, ON
Prince Edward Island
Charlottetown, PE
Stratford, PE
= Class is "Ready to Run" on the date(s) indicated. 
= Class is approaching Ready to Run status. 
= Late Registration Fee May Apply. 
= Final Chance to Register - does not guarantee availability. 
CREDIT CARD
