Why ITIL Training Is Important
Last Updated on April 24, 2024
In the information technology (IT) world, the industry and its best practices are constantly evolving. New technologies and improved strategies and approaches are created, making this field fast-paced and competitive.
Because this field is in a state of constant improvement and innovation, hiring managers place less weight on university degrees than they do certifications and working experience. More than 25% of professionals working in the IT industry don’t currently have a degree in higher education. This is because what you learn in a university degree can quickly become outdated, whereas certifications indicate you stay up-to-date on new trends and technologies in IT.
Whether you are entering the field of IT or are seeking positions of leadership in the field, ITIL training can give you the leverage you need for your career goals. In this article, we will explain how becoming ITIL-certified can benefit you professionally, as well as a peek into what you learn from ITIL 4.
What Is ITIL?
ITIL stands for ‘Information Technology Infrastructure Library,’ an internationally recognized IT service delivery framework. This framework recommends the best practices necessary for efficient IT service management (ITSM) and to equip professionals with standardizing various processes and stages in the IT lifecycle.
The ITIL framework provides best practices for incident management, continual improvement, cloud computing, artificial intelligence (AI), Agile, and more. ITIL is structured in a way that allows it to encompass evolving technologies and newer IT management approaches without requiring constant revision.
The Seven Guiding Principles of ITIL
ITIL has seven guiding principles, all of which highlight the importance of integrating ITSM with other business areas. These principles include:
- Start where you are
- Focus on value
- Progress with iteration and feedback
- Promote visibility and collaboration
- Take a holistic approach to work and ideas
- Keep plans and approaches simple and practical
- Optimize and automate when possible
In your ITIL training course, you will learn how to integrate these seven principles tangibly. These principles focus on the overall improvement in delivery and customer satisfaction. Most organizations implement ITIL to improve their risk management procedures and develop a more stable environment.
What Are the Benefits of ITIL?
Investing in an ITIL certification can benefit both the person certified and the business or organization they operate within. ITIL comes with a wide range of advantages.
Improve Your Earning Potential
In the world of IT, certifications and working experience hold more weight than a Bachelor’s degree. With an ITIL certification, you have more negotiating power when interviewing, as this certification is sought-after and valuable to every organization.
ITIL is designed to focus on value and streamlining existing ITSM efforts. Professionals with this knowledge and specific skill set can, in turn, save companies money in the long run by reducing their operational costs.
You have a higher likelihood of earning more money with an ITIL certification. Payscale reports that the average salary for professionals with an ITIL certification is more than $100,000 annually.
Enhanced Risk Management
ITIL–specifically, ITIL 4–focuses on constant improvement, which relies on feedback, which is why customer feedback is crucial to the ITIL framework. By creating opportunities for customers to provide feedback, your company can gain meaningful insights into your target audience’s perception of the IT service delivery. With these insights, you can generate data that helps anticipate risk.
Build an Agile IT Environment
An ITIL certification will help your workplace develop a systemic approach to improve productivity while streamlining processes via best practices. ITIL 4 takes this further by helping ITSM be even more flexible.
By having this training, you can encourage communication and collaboration, leading to Agile and DevOps integration and practices. These can automate specific processes and result in improved and consistent outcome delivery.
Refine Your Efficiency Practices
When working within the ITIL framework, your organization can improve customer satisfaction and service timelines. By its very nature, the framework encourages feedback from a variety of levels and seeks innovative ways to automate, streamline, and improve upon current practices. ITIL training equips you and your team with ITIL’s best techniques to increase the IT environment’s flexibility and efficacy.
Boost Your Professional Career
In both a personal and professional sense, your ITIS certification can give your professional portfolio the boost it needs. When you invest in an ITIS certification, it communicates a level of heightened commitment to the IT sector and to professional development. These are green flags for recruiters and hiring managers.
If you’re ready to take your career or organization to the next level, sign up for your ITIL Foundations course today with ONLC!
