Career Benefits & Opportunities for ITIL Certified Professionals
Last Updated on April 24, 2024
The acronym ITIL used to stand for Information Technology Infrastructure Library. Now it is used to describe a set of specific practices that make up Information Technology Service Management (ITSM), which focuses on the convergence of IT services with real-world business needs.
ITIL certification provides a foundational understanding and awareness of the key concepts, terminology, and elements that make up the ITIL service lifecycle. ITIL links the lifecycle stages and processes as well as adds to service management best practices. Let’s go over the stages involved in the ITIL Certification hierarchy as well as some of the employment opportunities that might be available to a certified professional.
ITIL Certification Levels
Below we’ve listed the ITIL certification levels and what you can anticipate to learn when you achieve these certifications.
ITIL Foundation – This is the entry-level foundation that provides knowledge of the basic concepts involved in the ITIL Service Lifecycle.
ITIL Practitioner – This level was created in 2016 and involves training on how to adapt the ITIL Lifecycle in common situations and scenarios.
ITIL Intermediate -The third level provides more in-depth training and is broken up into several different modules. This certification is accepted as an industry-wide qualification for various IT roles.
ITIL Expert – The fourth level of ITIL Certification is a broader approach to ITSM in general and is a very highly esteemed marker for the knowledge of ITIL best practices.
ITIL Master – This level is the most esteemed of the ITIL Certification process. It demonstrates that a level of expertise has been achieved such as to provide a comprehensive measure of knowledge of the ITIL disciplines.
ITTL Certification Benefits
There are a lot of benefits to adding a certification to your resume. Check out a few of the more obvious benefits.
Stand Out in the Hiring Field – Obtaining an IT certification shows that you have mastered the skills it takes to perform. It also shows that you have the drive to go after something you want and achieve goals.
Increased Salary Opportunities – Almost all employers will pay higher salaries to certified employees. It proves on paper that you have trained and obtained skills and expertise with the concepts and technologies required for your chosen field.
More Career Options – Just like companies provide higher salaries for certified professionals; there are also more opportunities open to employees who have proven that they have the skills required to do many different jobs.
Wide Acceptance – The concepts of ITIL are used in almost any institution that employs highly controlled IT concepts. ITIL is also constantly updated and being adopted by more companies and institutions.
Flexibility – ITIL is a broad, vendor agnostic discipline. Being an expert in ITIL will provide you with far more opportunities than the normal applicant or someone who has obtained a certification in a much more specific discipline. The higher your certification, the more roles you will be qualified to fill, and the more opportunities will open up.
ITIL Certification Employment Opportunities
In addition to the immense benefits of being ITIL certified, there is a wide range of employment opportunities that may be available to ITIL certified professionals. Below we’ve listed a few of those titles and the potential job duties.
Account Relationship Manager – Since you have been trained on the utilization of the necessary skills required to translate business requirements, a natural fit would be to do just that while also being a liaison between management, customers, and technical staff.
Service Manager – This position will require you to report to management on the effectiveness of the service provided to your customers. You will need to maintain the IT catalog services, negotiate with the IT support teams and customers, review services, and monitor and report on the performance and targets.
IT Architect – The IT Architect is in charge of assessing technical and business needs and providing leadership to the developers and designers.
Release Manager – Software and service builds and releases are set by the release manager as well as build best practices and delivery logistics.
Configuration Manager – The job of the Configuration Manager is to handle customer specific software and service configurations and to maintain information regarding warranty and renewal dates.
ITIL certifications provide benefits and opportunities above and beyond what is available to normal IT professionals who do not possess additional certifications. It lets employers know that you have what it takes to perform at a high level of expertise allowing you to petition for higher salaries than your peers. Being trained in the practices and concepts of ITIL is a very broad, non-vendor specific chest of knowledge that won’t pigeon hole you into one specific type of job. If you’re looking to enhance and progress your career to the next level, consider obtaining a certification in ITIL from ONLC Training Centers today.
