EXIN
Supports Remote Classroom Instruction for ITIL Certification Training
QUINCY,
MASSACHUSETTS (MA) — May 2, 2007 — Officials from the Examination
Institute for Information Science (EXIN) met with Andy Williamson, ONLC Training
Centers’ CEO, and other staff members to discuss ONLC’s entry into EXIN’s
Accredited Training Provider program. EXIN establishes educational requirements,
develops examinations, and accredits training providers for a number of international
certifications, the best known of which is ITIL, the IT Infrastructure Library.
Present from EXIN were Michael McLaughlin, US Regional Manager, and Eveline
van Oostrom, Manager of Training and Development. The meeting took place at a
conference where EXIN officials were reviewing the details of the exam for the
IT Service Manager Practitioner “Plan and Improve” certification cluster.
Clustering
Practitioners in a Nutshell The IT Service Management Practitioner provides
more in-depth training above the “Foundations” level. Clusters combine
the following ITIL processes:
Release & Control (IPRC):
Change Management, Release Management, Configuration Management
Support
& Restore (IPSR): Incident Management, Problem Management, function of
the Service Desk
Agree & Define (IPAD): Service Level Management,
Financial Management
Plan & Improve (IPPI): Availability Management,
Capacity Management, IT Service Continuity Management.
EXIN Supports
Remote Classroom Instruction Methodology “ONLC’s business model
sounds very innovative and we would be pleased to work with you to support your
market,” said McLaughlin as they discussed how Remote Classroom Instruction
(RCI) could help bring accredited training to individuals without class cancellations.
“ONLC can easily conduct ITIL Foundations level training in a public
format because there are large numbers of students wanting that certification
now,” noted Williamson. “However, for the higher levels of certification,
it is difficult to fill a traditional class with public students in any single
geography. With RCI we are able to combine one or two students from several training
centers in New Jersey, Pennsylvania, Massachusetts, and Connecticut into a single
training event and avoid cancelling the class,” he continued. In addition,
as an authorized provider of Pearson VUE testing, ONLC is able to offer in-class
exams to students interested in ITIL Foundations or Practitioner certifications.
About the Examination Institute for Information Science EXIN
is a founding member of the international ITIL® certification board, together
with the UK Office of Government Commerce (OGC) and the IT Service Management
Forum UK (itSMF). EXIN has played a major role in the certification of professionals
in IT Service Management worldwide, by offering and modernizing the Foundation,
Practitioner, and Manager's Certificates in IT Service Management in over ten
languages.
About ONLC Training Centers ONLC Training Centers,
founded in 1983, has grown into one of the largest training companies in the country
offering training in dozens of locations throughout the U.S. The company delivers
a complete IT curriculum from vendors such as Microsoft, Citrix, IBM, and Oracle.
As a Microsoft Gold partner, the company offers all of the latest training related
to Exchange, Vista, Microsoft Office, SharePoint, System Center, Visual Studio
and SQL Server. With its Remote Classroom Instruction (RCI) technology, the company
has reduced its class cancellation rate to the lowest in the industry. To learn
more about RCI please visit www.onlc.com/rci.
ONLC Training Centers has grown to be the largest IT training company in the US with over 200 classroom training locations. Click the links below to learn why so many people are selecting us as their training provider.
•Locations by State
Over 200 sites throughout North America. For site details see ONLC Locations
Alabama
Birmingham, AL
Huntsville, AL
Mobile, AL
Montgomery, AL
Arizona
Phoenix, AZ
Scottsdale, AZ
Tucson, AZ
Arkansas
Bentonville, AR
Little Rock, AR
California
Carlsbad, CA
Century City, CA
Costa Mesa, CA
El Segundo, CA
Elk Grove, CA
Folsom, CA
Glendale, CA
Irvine, CA
Los Angeles, CA
Orange, CA
Pleasanton, CA
Redwood City, CA
Riverside, CA
Rolling Hills, CA
Sacramento, CA
San Diego, CA
San Francisco, CA
San Rafael, CA
Santa Clara, CA
Walnut Creek, CA
Colorado
Boulder, CO
Centennial, CO
Colorado Springs, CO
Denver, CO
Grand Junction, CO
Loveland, CO
Pennsylvania
Allentown, PA
Erie, PA
Exton, PA
Harrisburg, PA
Lancaster, PA
Mechanicsburg, PA
Monroeville, PA
Philadelphia, PA
Pittsburgh, PA
State College, PA
Wayne, PA
Wilkes-Barre, PA
Rhode Island
Warwick / Providence, RI
South Carolina
Charleston, SC
Columbia, SC
Greenville, SC
South Dakota
Souix Falls, SD
Tennessee
Johnson City, TN
Knoxville, TN
Memphis, TN
Nashville, TN
Texas
Abilene, TX
Addison, TX
Amarillo, TX
Austin, TX
Corpus Christi, TX
Dallas, TX
El Paso, TX
Fort Worth, TX
Houston, TX
Irving, TX
League City, TX
Loveland, TX
McAllen, TX
Midland, TX
Plano / Frisco, TX
Round Rock, TX
San Antonio, TX
Spring, TX
Sugar Land, TX
Utah
Provo, UT
Salt Lake City, UT
Vermont
Burlington/Shelburne, VT
Virginia
Alexandria, VA
Fairfax, VA
Fredericksburg, VA
Glen Allen, VA
Manassas, VA
Newport News, VA
Norfolk, VA
Reston, VA
Richmond, VA
Roanoke, VA
Virginia Beach, VA
Washington
Bellevue, WA
Bellingham, WA
Bothell / Redmond, WA
Mukilteo / Everett, WA
Olympia / Lacey, WA
Puyallup, WA
Seattle, WA
Tacoma / Federal Way, WA
Spokane, WA
West Virginia
Martinsburg, WV
Wisconsin
Brookfield, WI
Glendale, WI
Madison, WI
Milwaukee, WI
Wyoming
Casper, WY
Cheyenne, WY
•Locations by City
Attend hands on, instructor-led computer classes at our more than 200 classroom locations in these cities...
Abilene, TX
Addison, TX
Albany, NY
Albuquerque, NM
Alexandria, VA
Allentown, PA
Alpharetta, GA
Amarillo, TX
Andover, MA
Annapolis, MD
Atlanta, GA
Austin, TX
Baltimore, MD
Baton Rouge, LA
Beachwood, OH
Beaverton, OR
Bedford, NH
Bellevue, WA
Bellingham, WA
Bentonville, AR
Bethesda, MD
Bettendorf, IA
Beverly, MA
Birmingham, AL
Boca Raton, FL
Bohemia, NY
Boise, ID
Boston, MA
Boulder, CO
Braintree, MA
Bridgewater, NJ
Brookfield, WI
Buckhead, GA
Buffalo, NY
Carlsbad, CA
Casper, WY
Cedar Rapids, IA
Century City, CA
Charleston, SC
Charlotte, NC
Centennial, CO
Cheyenne, WY
Chicago, IL
Cincinnati, OH
Cleveland, OH
Columbia, MD
Columbia, MO
Columbia, SC
Columbus, OH
Corpus Christi, TX
Costa Mesa, CA
Dallas, TX
Danbury, CT
Dayton, OH
Deerfield, IL
Des Moines, IA
District of Columbia
Duluth, GA
Dunwoody, GA
Edina, MN
El Paso, TX
El Segundo, CA
Elk Grove, CA
Erie, PA
Erlanger, KY
Exton, PA
Fairfax, VA
Fayetteville, NC
Folsom, CA
Fort Worth, TX
Fort Lauderdale, FL
Fort Myers, FL
Frederick, MD
Fredericksburg, VA
Frisco, TX
Glendale, CA
Glendale, WI
Grand Junction
Grand Rapids, MI
Greenbelt, MD
Greensboro, NC
Greenville, SC
Harrisburg, PA
Hartford, CT
Henderson, NV
Houston, TX
Huntsville, AL
Independence, OH
Indianapolis, IN
Irvine, CA
Irving, TX
Iselin, NJ
Jackson, MS
Jacksonville, FL
Johnson City, TN
Joliet, IL
Kansas City, MO
Kennesaw, GA
Kissimmee, FL
Knoxville, TN
Lancaster, PA
Las Vegas, NV
League City, TX
Lenexa, KS
Lexington, KY
Lincoln, NE
Little Rock, AR
Londonderry, NH
Los Angeles, CA
Louisville, KY
Loveland, CO
Madison, WI
Manchester, NH
Manhattan, NY
Mansfield, MA
Martinsburg, WV
McAllen, TX
Memphis, TN
Miami, FL
Midland, TX
Milford, CT
Milwaukee, WI
Minneapolis, MN
Miramar Beach, FL
Mobile, AL
Montgomery, AL
Monroeville, PA
Morristown, NJ
Mount Laurel, NJ
Mukilteo, WA
Naperville, IL
Nashua, NH
Nashville, TN
New Orleans, LA
New York City, NY
Newington, CT
Newport News, VA
Norfolk, VA
Novi, MI
Oakbrook Terrace, IL
Oklahoma City, OK
Omaha, NE
Orange, CA
Orlando, FL
Overland Park, KS
Owings Mills, MD
Palm Beach, FL
Paramus, NJ
Philadelphia, PA
Phoenix, AZ
Pittsburgh, PA
Plano, TX
Plantation, FL
Pleasanton, CA
Portland, ME
Portland, OR
Poughkeepsie, NY
Princeton, NJ
Provo, UT
Puyallup, WA
Quad Cities, IA IL
Raleigh, NC
Red Bank, NJ
Redmond, WA
Redwood City, CA
Reno, NV
Reston, VA
Richmond, VA
Riverside, CA
Roanoke, VA
Rochester, NH
Rochester, NY
Rockville, MD
Rolling Hills, CA
Rosemont, IL
Round Rock, TX
Rye, NY
Sacramento, CA
Salt Lake City, UT
San Antonio, TX
San Diego, CA
San Francisco, CA
San Rafael, CA
Santa Clara, CA
Sarasota, FL
Savannah, GA
Schaumburg, IL
Scottsdale, AZ
Seattle, WA
Shelburne, VT
Shelton, CT
Sioux Falls, SD
South Bend, IN
South Burlington, VT
St. Louis, MO
St. Paul, MN
St. Petersburg, FL
Spokane, WA
Spring, TX
Springfield, MA
Springfield, MO
Stamford, CT
State College, PA
Sugar Land, TX
Syracuse, NY
Tacoma / Federal Way, WA
Tallahassee, FL
Tampa, FL
Toledo, OH
Troy, MI
Tucson, AZ
Tulsa, OK
Uniondale, NY
Virginia Beach, VA
Wallingford, CT
Walnut Creek, CA
Waltham, MA
Warrenville, IL
Warwick / Providence, RI
Washington, DC
Wayne, PA
West Dundee
Westborough, MA
Wichita, KS
Wilkes-Barre, PA
Wilmington, DE
Wilmington, NC
Woburn, MA
Worcester, MA
•Attend class from Your Location
In addition to our sites, you can attend class from your PC via RCI™ in these and other areas...
Alabama
Tuscaloosa, AL
Arizona
Flagstaff, AZ
Florida
Panama City, FL
Kentucky
Bowling Green, KY
Montana
Billings, MT
North Dakota
Bismarck, ND
Fargo, ND
Oregon
Eugene, OR
South Dakota
Rapid City, SD
Texas
Lubbock, TX
West Virginia
Charleston, WV
Morgantown, WV
Discover how RCI allows us to deliver live instructor-led training to just about anywhere. Learn about RCI
