Microsoft Dynamics CRM is a customer relationship management (CRM) solution that provides the tools and capabilities needed to create and maintain a clear picture of customers, from first contact through to purchase and post-sales.
Individuals can prepare for CRM 4.0 certification with training at ONLC. Pass one exam to become a Microsoft Certified Business Management Solution Specialist.
Click the title of the classes marked with the green flag () to see specific locations and dates of "Ready to Run" classes. Click the title of the classes marked with the yellow flag () to see specific locations and dates of Early Notice classes.
Use this chart to see how certifications relate.
Click on a certification title
within the table or scroll down to view
the associated courses and required exams.
Microsoft
Certified Business Specialist:
Dynamics CRM 4.0 Applications (First series certification)
To
achieve this certification you must pass the designated exam. You can help prepare
for the exam by attending the course listed.
Certification
Exam
MB2-632 Microsoft Dynamics CRM 4.0 Applications
Authorized Courses
(click
course title for outline & dates)
8913: Microsoft Dynamics CRM 4.0 Applications (3
Days)
This three-day course explores the Microsoft Dynamics CRM application from a user's perspective. Application functionality covered in the course includes Sales Management, Marketing Automation, Service Management and Service Scheduling. View
outline & dates
NEWS & OFFERS
Microsoft Software
Assurance Vouchers Accepted Here
ONLC gladly accepts Microsoft Software Assurance (SA) Vouchers. These vouchers can be redeemed for any official Microsoft instructor-led training course that was created for the IT professional or developer audience. SA Vouchers can also be used for Microsoft Dynamics CRM courses. Need
help with the SA Voucher process? We can also provide 1x1 activation coaching. More.
Questions? To
learn more about ONLC's classes or in the event of questions contact our Education
Advisors at:
1.800.288.8221
ONLC TRAINING
CENTERS
800-288-8221 (USA) / 302-225-4470 (Other)
www.onlc.com
ONLC Training Centers has grown to be the largest IT training company in the US with over 200 classroom training locations. Click the links below to learn why so many people are selecting us as their training provider.
•Locations by State
Over 200 sites throughout North America. For site details see ONLC Locations
Alabama
Birmingham, AL
Huntsville, AL
Mobile, AL
Montgomery, AL
Arizona
Phoenix, AZ
Scottsdale, AZ
Tucson, AZ
Arkansas
Bentonville, AR
Little Rock, AR
California
Carlsbad, CA
Century City, CA
Costa Mesa, CA
El Segundo, CA
Elk Grove, CA
Folsom, CA
Glendale, CA
Irvine, CA
Los Angeles, CA
Orange, CA
Pleasanton, CA
Redwood City, CA
Riverside, CA
Rolling Hills, CA
Sacramento, CA
San Diego, CA
San Francisco, CA
San Rafael, CA
Santa Clara, CA
Walnut Creek, CA
Colorado
Boulder, CO
Centennial, CO
Colorado Springs, CO
Denver, CO
Grand Junction, CO
Loveland, CO
Pennsylvania
Allentown, PA
Erie, PA
Exton, PA
Harrisburg, PA
Lancaster, PA
Mechanicsburg, PA
Monroeville, PA
Philadelphia, PA
Pittsburgh, PA
State College, PA
Wayne, PA
Wilkes-Barre, PA
Rhode Island
Warwick / Providence, RI
South Carolina
Charleston, SC
Columbia, SC
Greenville, SC
South Dakota
Souix Falls, SD
Tennessee
Johnson City, TN
Knoxville, TN
Memphis, TN
Nashville, TN
Texas
Abilene, TX
Addison, TX
Amarillo, TX
Austin, TX
Corpus Christi, TX
Dallas, TX
El Paso, TX
Fort Worth, TX
Houston, TX
Irving, TX
League City, TX
Loveland, TX
McAllen, TX
Midland, TX
Plano / Frisco, TX
Round Rock, TX
San Antonio, TX
Spring, TX
Sugar Land, TX
Utah
Provo, UT
Salt Lake City, UT
Vermont
Burlington/Shelburne, VT
Virginia
Alexandria, VA
Fairfax, VA
Fredericksburg, VA
Glen Allen, VA
Manassas, VA
Newport News, VA
Norfolk, VA
Reston, VA
Richmond, VA
Roanoke, VA
Virginia Beach, VA
Washington
Bellevue, WA
Bellingham, WA
Bothell / Redmond, WA
Mukilteo / Everett, WA
Olympia / Lacey, WA
Puyallup, WA
Seattle, WA
Tacoma / Federal Way, WA
Spokane, WA
West Virginia
Martinsburg, WV
Wisconsin
Brookfield, WI
Glendale, WI
Madison, WI
Milwaukee, WI
Wyoming
Casper, WY
Cheyenne, WY
•Locations by City
Attend hands on, instructor-led computer classes at our more than 200 classroom locations in these cities...
Abilene, TX
Addison, TX
Albany, NY
Albuquerque, NM
Alexandria, VA
Allentown, PA
Alpharetta, GA
Amarillo, TX
Andover, MA
Annapolis, MD
Atlanta, GA
Austin, TX
Baltimore, MD
Baton Rouge, LA
Beachwood, OH
Beaverton, OR
Bedford, NH
Bellevue, WA
Bellingham, WA
Bentonville, AR
Bethesda, MD
Bettendorf, IA
Beverly, MA
Birmingham, AL
Boca Raton, FL
Bohemia, NY
Boise, ID
Boston, MA
Boulder, CO
Braintree, MA
Bridgewater, NJ
Brookfield, WI
Buckhead, GA
Buffalo, NY
Carlsbad, CA
Casper, WY
Cedar Rapids, IA
Century City, CA
Charleston, SC
Charlotte, NC
Centennial, CO
Cheyenne, WY
Chicago, IL
Cincinnati, OH
Cleveland, OH
Columbia, MD
Columbia, MO
Columbia, SC
Columbus, OH
Corpus Christi, TX
Costa Mesa, CA
Dallas, TX
Danbury, CT
Dayton, OH
Deerfield, IL
Des Moines, IA
District of Columbia
Duluth, GA
Dunwoody, GA
Edina, MN
El Paso, TX
El Segundo, CA
Elk Grove, CA
Erie, PA
Erlanger, KY
Exton, PA
Fairfax, VA
Fayetteville, NC
Folsom, CA
Fort Worth, TX
Fort Lauderdale, FL
Fort Myers, FL
Frederick, MD
Fredericksburg, VA
Frisco, TX
Glendale, CA
Glendale, WI
Grand Junction
Grand Rapids, MI
Greenbelt, MD
Greensboro, NC
Greenville, SC
Harrisburg, PA
Hartford, CT
Henderson, NV
Houston, TX
Huntsville, AL
Independence, OH
Indianapolis, IN
Irvine, CA
Irving, TX
Iselin, NJ
Jackson, MS
Jacksonville, FL
Johnson City, TN
Joliet, IL
Kansas City, MO
Kennesaw, GA
Kissimmee, FL
Knoxville, TN
Lancaster, PA
Las Vegas, NV
League City, TX
Lenexa, KS
Lexington, KY
Lincoln, NE
Little Rock, AR
Londonderry, NH
Los Angeles, CA
Louisville, KY
Loveland, CO
Madison, WI
Manchester, NH
Manhattan, NY
Mansfield, MA
Martinsburg, WV
McAllen, TX
Memphis, TN
Miami, FL
Midland, TX
Milford, CT
Milwaukee, WI
Minneapolis, MN
Miramar Beach, FL
Mobile, AL
Montgomery, AL
Monroeville, PA
Morristown, NJ
Mount Laurel, NJ
Mukilteo, WA
Naperville, IL
Nashua, NH
Nashville, TN
New Orleans, LA
New York City, NY
Newington, CT
Newport News, VA
Norfolk, VA
Novi, MI
Oakbrook Terrace, IL
Oklahoma City, OK
Omaha, NE
Orange, CA
Orlando, FL
Overland Park, KS
Owings Mills, MD
Palm Beach, FL
Paramus, NJ
Philadelphia, PA
Phoenix, AZ
Pittsburgh, PA
Plano, TX
Plantation, FL
Pleasanton, CA
Portland, ME
Portland, OR
Poughkeepsie, NY
Princeton, NJ
Provo, UT
Puyallup, WA
Quad Cities, IA IL
Raleigh, NC
Red Bank, NJ
Redmond, WA
Redwood City, CA
Reno, NV
Reston, VA
Richmond, VA
Riverside, CA
Roanoke, VA
Rochester, NH
Rochester, NY
Rockville, MD
Rolling Hills, CA
Rosemont, IL
Round Rock, TX
Rye, NY
Sacramento, CA
Salt Lake City, UT
San Antonio, TX
San Diego, CA
San Francisco, CA
San Rafael, CA
Santa Clara, CA
Sarasota, FL
Savannah, GA
Schaumburg, IL
Scottsdale, AZ
Seattle, WA
Shelburne, VT
Shelton, CT
Sioux Falls, SD
South Bend, IN
South Burlington, VT
St. Louis, MO
St. Paul, MN
St. Petersburg, FL
Spokane, WA
Spring, TX
Springfield, MA
Springfield, MO
Stamford, CT
State College, PA
Sugar Land, TX
Syracuse, NY
Tacoma / Federal Way, WA
Tallahassee, FL
Tampa, FL
Toledo, OH
Troy, MI
Tucson, AZ
Tulsa, OK
Uniondale, NY
Virginia Beach, VA
Wallingford, CT
Walnut Creek, CA
Waltham, MA
Warrenville, IL
Warwick / Providence, RI
Washington, DC
Wayne, PA
West Dundee
Westborough, MA
Wichita, KS
Wilkes-Barre, PA
Wilmington, DE
Wilmington, NC
Woburn, MA
Worcester, MA
•Attend class from Your Location
In addition to our sites, you can attend class from your PC via RCI™ in these and other areas...
Alabama
Tuscaloosa, AL
Arizona
Flagstaff, AZ
Florida
Panama City, FL
Kentucky
Bowling Green, KY
Montana
Billings, MT
North Dakota
Bismarck, ND
Fargo, ND
Oregon
Eugene, OR
South Dakota
Rapid City, SD
Texas
Lubbock, TX
West Virginia
Charleston, WV
Morgantown, WV
Discover how RCI allows us to deliver live instructor-led training to just about anywhere. Learn about RCI
Microsoft Dynamics CRM Training Classes & Certifications
Microsoft Software
Assurance Vouchers Accepted Here
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